World of Wings Refund Policy
- We are unable to refund or exchange gift vouchers. We can however at the discretion of the management upgrade a voucher to a higher value experience or event.
- Vouchers unredeemed by expiry date cannot be refunded or returned. In extreme circumstances and only after agreement prior to redemption date, the management can offer an extension to the expiry date at an extra cost.
Where an event or experience is cancelled due to circumstances beyond our control such as weather issues, we will offer an extension.
- Vouchers may not be exchanged for cash.
These conditions do not affect your statutory rights under UK law.